Fast, Reliable Repairs with CSO’s In-House and Partnered Experts

Say goodbye to the delays of traditional managing agents. Core Shift One (CSO) delivers lightning-fast, high-quality repairs with our dedicated in-house teams, saving you time and money while transforming your property.

CSO provides a comprehensive list of fixed costs for repairs, ensuring transparent pricing and predictable budgeting for most services, from minor fixes to leaking roofs.

Our fully trained repair teams adhere fully to the Health and Safety at Work Act 1974, and all CDM (2015) Regulations, with regular safety training and risk assessments conducted for all of our staff.

Why Choose CSO’s Repair Teams?

At Core Shift One, our dedicated repair team is backed by a well-established building company created specifically to work directly for other managing agents in the UK. The owners share 40 years experience in the sector. During this time, they witnessed first-hand the inefficiencies plaguing the traditional model—delays from third-party contractors, opaque cost structures, and sluggish communication that left properties and residents underserved. Drawing on this insight, CSO curated a team of highly skilled builders who excel in their craft. Unlike managing agents who rely on slow, outsourced contractors, CSO’s in-house experts are on-site and ready to act. Here’s how we outshine the old way:

-Speed: Resolve 95% of repairs within 48 hours, from roof repairs to broken locks

-Quality: Exceptional craftsmanship ensures lasting solutions, not temporary fixes.

-Direct Access: No middlemen-communicate directly with our skilled team.

-Cost Savings: Eliminate contractor markups entirely

Our Repair Process

1. Instant Reporting

Submit repair requests through our intuitive app or 24/7 emergency line, with real-time tracking from start to finish.

2. Rapid Response

Our in-house teams prioritize your needs, tackling 95% of issues within 48 hours.

3. Expert Execution

From minor fixes (e.g., plumbing leaks) to major renovations (e.g., facade repairs), we deliver precision and durability.

4. Post-Repair Support

Receive detailed updates and follow-ups to ensure complete satisfaction.

Benefits For Your Building

Minimized Downtime: Quick fixes keep your property operational.

Enhanced Value: Well-maintained buildings attract higher rents or sales.

Resident Happiness: Prompt service boosts satisfaction and retention.

Cost Control: Direct management cuts unnecessary expenses.